Privacy Policy

Your privacy matters to us - We protect your data like we protect our artwork

📅 Last Updated

March 2026

This privacy policy reflects our commitment to transparency and data protection.

🎨 About Chromink

At Chromink Studio, we create premium artwork shirts screen-printed in Thailand with limited drops and real artists. We are committed to protecting your privacy and personal data with the same care we put into our artwork.

Just as our artists pour their creativity into every design, we pour our dedication into safeguarding your information.

📊 Information We Collect

Personal Information

  • Email Address – Order confirmation, shipping updates, and customer support
  • Phone Number – Delivery coordination (optional, with your consent)
  • Shipping Address – Delivering your artwork shirts
  • Full Name – Personalized service and order processing

Order Information

  • Product Selection – Item choices, sizes, and quantities
  • Order History – Past purchases for improved service
  • Payment Information – Payment slip images for verification

Technical Information

  • IP Address – Security and fraud prevention
  • Browser Data – Website performance optimization
  • Cookies – Enhanced user experience and preferences

🎯 How We Use Your Information

  • Order Processing – To process and fulfill your artwork shirt orders
  • Communication – Send order confirmations and shipping updates
  • Payment Verification – Validate payment submissions securely
  • Customer Support – Provide assistance and resolve issues
  • Service Improvement – Enhance our products and shopping experience
  • Marketing – Share new designs and exclusive offers (with consent)

🔒 Data Protection & Security

Your privacy is our priority:

  • Your personal information is never sold or shared with third parties
  • Data is stored on secure Google servers with limited access
  • Payment information is processed securely and deleted after verification
  • We use industry-standard encryption for data transmission
  • Regular security audits ensure ongoing protection

We treat your data like our most valuable artwork - with care, respect, and the highest security standards.

🍪 Cookies & Tracking

We use cookies to enhance your experience:

  • Essential Cookies – Required for basic website functionality
  • Performance Cookies – Help us improve website speed and reliability
  • Preference Cookies – Remember your settings and choices

You can control cookie settings through your browser preferences.

🌐 Third-Party Services

We work with trusted partners:

  • Google Services – Secure data storage and email services
  • Payment Processors – Secure payment verification
  • Shipping Partners – Reliable delivery of your orders

All partners are carefully vetted for privacy and security compliance.

⏰ Data Retention

We retain your information only as long as necessary:

  • Order Data – 3 years for warranty and support purposes
  • Payment Records – 2 years for financial compliance
  • Marketing Communications – Until you unsubscribe
  • Account Information – Until you request deletion

🔐 Your Rights

You have the right to:

  • Access – Request a copy of your personal data
  • Correct – Update inaccurate or incomplete information
  • Delete – Request removal of your personal data
  • Opt-out – Unsubscribe from marketing communications
  • Complain – Report privacy concerns to authorities

👶 Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will delete it immediately.

🌍 International Data Transfers

Your data may be transferred to and processed in countries outside Thailand. We ensure adequate protection through appropriate safeguards and compliance with applicable data protection laws.

📞 Contact Us

Questions about your privacy? We're here to help with any privacy concerns.

We're committed to addressing your privacy concerns promptly and transparently. Your trust is as important to us as your satisfaction with our artwork.

🔄 Policy Updates

We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last Updated" date. For significant changes, we will notify you via email or prominent website notice.