Terms of Service

Your agreement with Chromink - Creating beautiful artwork, one shirt at a time

📅 Last Updated

March 2026

These terms reflect our commitment to transparency and fair service for all our customers.

ðŸĪ Agreement to Terms

By accessing and using Chromink ("our Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

ðŸŽĻ About Chromink

Chromink Studio creates premium artwork shirts screen-printed in Thailand. We specialize in limited drops featuring real artists' designs on high-quality cotton garments.

Each shirt tells a story - and these terms ensure that story is told with respect, quality, and care.

ðŸ“Ķ Products & Services

Product Description

  • Premium cotton artwork shirts with screen-printed designs
  • Limited edition drops with exclusive artist collaborations
  • Hand-finished quality control
  • Sizes available: S, M, L, XL (subject to availability)

Pricing

  • All prices are listed in Thai Baht (āļŋ)
  • Prices include applicable taxes
  • Shipping costs are calculated at checkout
  • We reserve the right to modify prices without prior notice

🛒 Ordering Process

Order Placement

  • Orders are placed through our online ordering system
  • You must provide accurate and complete information
  • Order confirmation is sent via email
  • Orders are subject to product availability

Payment

  • Payment is required before order processing
  • We accept bank transfer and other specified payment methods
  • Payment verification may require submission of payment slips
  • All payments are processed securely

🚚 Shipping & Delivery

Shipping Policy

  • Orders are shipped within Thailand
  • Standard shipping: 3-7 business days
  • Express shipping: 1-3 business days (additional cost)
  • Shipping costs are calculated based on location and weight

Delivery

  • Delivery requires signature confirmation
  • We are not responsible for incorrect shipping addresses
  • Tracking information is provided via email
  • Delivery attempts are made up to 3 times

🔄 Returns & Exchanges

Return Policy

  • Returns accepted within 7 days of delivery
  • Items must be unworn, unwashed, and in original condition
  • Original packaging and tags must be intact
  • Return shipping costs are customer's responsibility

Exchange Policy

  • Size exchanges available within 7 days
  • Exchanges subject to inventory availability
  • Price differences will be charged or refunded
  • Exchange shipping costs apply

Non-Returnable Items

  • Final sale items
  • Limited edition drops
  • Custom or personalized items
  • Items damaged due to customer misuse

ðŸŽĻ Product Care

Recommended Care Instructions

  • Machine wash cold (30°C or below)
  • Wash inside out to protect prints
  • Use mild detergent, no bleach
  • Tumble dry low or hang dry
  • Do not iron directly on prints
  • Avoid dry cleaning

Following these care instructions ensures the longevity of your artwork shirt and maintains print quality. Treat your Chromink shirt like the artwork it is - with care and attention to detail.

📜 Intellectual Property

Copyright & Trademarks

  • All artwork designs are protected by copyright
  • Chromink name and logo are registered trademarks
  • Artists retain rights to their original designs
  • Unauthorized reproduction is strictly prohibited

Usage Rights

  • Purchase grants personal use rights only
  • Commercial reproduction requires explicit permission
  • Social media sharing of purchased items is encouraged with credit
  • Resale of original purchased items is permitted

⚠ïļ Limitations & Disclaimers

Product Variations

  • Screen printing may result in slight variations
  • Colors may appear different in person vs. photos
  • Natural fabric characteristics are expected
  • Limited edition items may have unique characteristics

Service Availability

  • We do not guarantee uninterrupted service
  • Website maintenance may cause temporary disruptions
  • Product availability is subject to change
  • We reserve the right to discontinue products

🔒 Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal data.

ðŸšŦ Prohibited Activities

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Reproduce, duplicate, or copy any part of the Service
  • Reverse engineer or attempt to extract source code
  • Interfere with or disrupt the Service or servers
  • Use automated tools to access the Service
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service to transmit malicious code or viruses

📞 Customer Support

Need help? We're here to ensure your Chromink experience is exceptional.

  • 📧 Email: apiwish.boon@gmail.com
  • ⏰ Response Time: Within 72 hours
  • 📍 Location: Thailand
  • 💎 Support Hours: Monday-Friday, 9 AM - 6 PM (ICT)

Your satisfaction is our canvas. We're committed to providing the same level of care in our customer service as our artists provide in their designs.

⚖ïļ Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Thailand. Any disputes arising from these Terms or your use of the Service shall be resolved through:

  1. Good faith negotiation between parties
  2. Mediation through qualified Thai mediators
  3. Arbitration under Thai arbitration laws
  4. Court proceedings in Thai courts (if necessary)

🔄 Term & Termination

These Terms are effective when you first use the Service and remain in effect until terminated. We may terminate or suspend your access immediately, without prior notice or liability, for any reason, including if you breach the Terms.

📝 Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. For significant changes, we will notify you via email or prominent website notice. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

📧 Contact Information

Questions about these Terms? We believe in clear communication and transparency.

  • 📧 Email: apiwish.boon@gmail.com
  • ⏰ Response Time: Within 72 hours
  • 📍 Business Address: Thailand

Just as our artists are passionate about their craft, we're passionate about providing clear, fair terms for our customers.